Imagine this: you’re all set for your vacation, bags packed, and you reach the airport only to find your AJet flight is delayed—or worse, cancelled. If this scenario sounds familiar, you’re not alone. Flight disruptions can be frustrating, but many travelers don’t realize they may be entitled to compensation under EU law and international conventions. This guide is designed to explain your rights as a passenger, the types of compensation available from AJet, and how to claim what you’re owed. Whether it’s a delayed flight, a cancellation, overbooking, or baggage issues, Ajet flight compensation may be within your reach.
Understanding Your Rights: The Legal Framework
EU261/UK261 Regulation
The EU261/UK261 regulation is a key passenger protection law. It applies to flights departing from any EU/UK airport or arriving in the EU/UK on an EU/UK-based airline like AJet. It covers three primary scenarios:
Flight delays (3+ hours at arrival)
Cancellations (especially with less than 14 days’ notice)
Denied boarding due to overbooking
Montreal Convention
For baggage issues, the Montreal Convention steps in. This international treaty ensures travelers are compensated for lost, damaged, or delayed baggage, with standard limits unless higher-value items were declared in advance.
Compensation Amounts (EU261)
- €250: flights up to 1,500 km
- €400: intra-EU flights over 1,500 km and all other flights 1,500-3,500 km
- €600: flights over 3,500 km (with conditions)
Eligibility depends on the reason behind the disruption and whether it’s considered within AJet’s control.
AJet Flight Delay Compensation
AJet passengers are eligible for flight delay compensation if their flight is delayed by 3 hours or more at arrival and the cause is not considered an extraordinary circumstance.
Eligible Causes (Airline Responsibility)
Technical problems not due to hidden manufacturing defects
Operational challenges
Crew shortages
Extraordinary Circumstances (No Compensation)
Extreme weather
Political unrest
Air traffic control strikes
Rights During Delay
Meals and refreshments
Hotel accommodation for overnight delays
Transportation between airport and hotel
Compensation Amounts
As listed earlier, delays qualify for €250-€600 depending on flight distance.
AJet Flight Cancellation Compensation
If your AJet flight was cancelled and you received less than 14 days’ notice, you may be eligible for compensation.
Eligible Scenarios
- Cancellation due to operational reasons
- No re-routing offered or rerouting caused arrival 3+ hours later
Not Eligible When
- Notice was given more than 14 days in advance
- The cancellation was due to extraordinary circumstances
Your Options
- Full refund
- Alternative flight (rerouting)
- Right to care during the waiting period
Compensation Amounts
Same as delay compensation, based on distance and re-routing timing.
Denied Boarding and Overbooking
Denied boarding typically happens due to overbooking, and if you’re bumped off involuntarily, you’re entitled to:
- Compensation (€250-€600)
- Alternative flight or full refund
- Meals, refreshments, accommodation if needed
Tip: Don’t give up your seat voluntarily unless the airline clearly explains your rights and offers appropriate compensation.
How to Claim AJet Compensation: Step-by-Step Guide
- Gather Documentation
- Boarding pass, booking confirmation
- Delay/cancellation evidence
- Expense receipts (meals, hotels, transport)
- Contact AJet Directly
- Use their website contact form or email customer service
- Be factual and clear
- Wait for a Response
- AJet usually replies within 30 days
- Escalate If Needed
- Contact National Enforcement Bodies (NEBs)
- Use services like FlyHelp, Skycop, or AirHelp for assistance (fee-based)
- Track Communication
- Keep copies of all correspondence
Important Considerations & Tips
Claim Deadlines: Generally 2-3 years, depending on national law
Avoid Vouchers: These may waive your right to full compensation
Consider Legal Help: Especially for denied claims or complex cases
Stay Calm and Clear: Stick to facts, avoid emotion in claims
AJet passengers have clear rights under EU261 and the Montreal Convention. If you’ve experienced a delay, cancellation, denied boarding, you could be entitled to significant flight compensation. Understand the rules, follow the process, and don’t hesitate to escalate if your initial claim is ignored. Knowing your rights is the first step to getting what you deserve, don’t leave money on the table.